Privacy policy

This Privacy Policy explains how Clenzy ("we", "us", "our") collects, uses and protects your personal information when you visit or make a purchase from our store.

Information we collect. To process your order: your name, email address, shipping and billing address, phone number (if provided) and payment details (payments are processed securely by our payment providers; we never store full card numbers). When you browse the store we automatically collect device and usage information (IP address, browser, pages viewed, referring site) through cookies and similar technologies.

How we use it. To process and ship your order, send order and shipping updates, provide customer support, prevent fraud, improve our store and, if you opt in, send you news and offers. You can unsubscribe at any time.

Sharing. Only with service providers that help us run the store (Shopify, payment processors, shipping carriers, email providers) and when required by law. We never sell your personal information.

Cookies. You can control cookies through your browser settings; some features may not work without them.

Your rights. Depending on where you live, you may have the right to access, correct or delete your personal information, or object to its processing. Contact us through our Contact page to exercise them.

Retention. We keep order information for as long as needed for accounting and legal purposes.

Changes. We may update this policy; the latest version is always on this page.